Chapter 12: Managing Human Resources

The design and application of systems to make effective use of people within an organization is called:
1. PERT.
2. HRM.
3. downsizing.
4. telecommuting.
Recruiting managers within the organization for promotions to a higher management level is called:
1. downsizing.
2. a realistic job preview.
3. external recruiting.
4. promote-from-within.
When a HRM department manager checks to see what a job applicant says about himself on his Facebook site, this is an example of a(n):
1. online check.
2. employment test.
3. assessment center.
4. in-basket simulation.
When a top manager takes a junior manager "under her wing" and helps that manager to learn how to deal with the political and business aspects of the organization, this process is called:
1. performance appraisal.
2. mentoring.
3. an assessment centre.
4. telecommuting.
The process of determining the value of a job to the organization by analyzing the content activities of the job is called:
1. job evaluation.
2. skill-based mentoring.
3. compensation.
4. competency-based pay.